Terms of service

The following rules and regulations contained in this document apply to all visitors and users of the Ballantrae Shop (ballantraeshop.com)

The Ballantrae Shop website (ballantraeshop.com) is managed by Ballantrae di Corò Selene, registered with the Venice Company Register with No. 381884 with VAT No. IT 04285750271 with registered office in Via Roma 129, 30038 Spinea, Venice. By using the website, you agree to be bound by these rules and regulations, as it may be updated from time to time and posted here without notice. It is therefore necessary to review them periodically.

Website content and copyright information

The user undertakes not to reproduce, distribute, sell, trade, resell or use the content of the website for commercial purposes. The user agrees not to interfere with or interrupt the website services, the security systems of the website or the content of the website. Please make sure that you have checked the specifications and compatibility of the products by visiting the manufacturer's website before placing your order.

The administrators of Ballantrae Shop (ballantraeshop.com) are constantly striving to maintain the accuracy of the information displayed on the website. However, the website does not warrant that any product descriptions or other content on this website is accurate, complete, reliable, current or error-free. Please note that the photographs are provided for informational purposes only and that can display the accessories of some products that may not be included in the standard sales package.

His account

Using the website or some sections of the site require the creation of a user account. If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to be responsible for all activities that occur on your account. If you suspect that your account security has been breached, please notify the site administrator as soon as possible. Ballantrae Shop (ballantraeshop.com) is not responsible for any damages resulting from the unauthorized use of your user account.

Limitation of Liability

The Ballantrae Shop Site (ballantraeshop.com) and the company that operates the site will in no case be liable to any party for direct, indirect, accidental, special, consequential or punitive damages for the use of this site or any other website. hyperlinks including, without limitation, loss of profits or income, replacement expenses, business interruption, loss of data or damage resulting from the use of or reliance on the information present.

Site availability

Ballantrae Shop (ballantraeshop.com) reserves the right to suspend, modify or discontinue, temporarily or permanently, any aspect of the Site, including the availability of all site features, at any time and without prior notice. You agree that Ballantrae Shop (ballantraeshop.com) will not be liable to you or to any third party for any modification, suspension or interruption of the website (or any part of it).

Delivery delay

In case of delay in delivery, you must first contact the courier or the distribution office in the case of the Post office, to verify that the package is not in stock. Otherwise, you will need to contact our customer service using the appropriate Contact form to open a complaint procedure or to search for the package.

For any significant delay, we are committed to rewarding you by offering you free shipping on your next order. However, delays cannot generate damage or interest, withholding or canceling the order in progress, in the event of total or partial strikes, internal or external to the company, blocking of means of transport or supply, governmental or legal restrictions. .

The Ballantrae Shop website (ballantraeshop.com) cannot be held responsible if laws, regulations or other events cause the articles to be blocked.

In no case, once the delivery has been made, the package can be returned to the courier. If you have any problems with the contents of the package, you should contact Customer Service via the Contact form immediately. A package returned to the courier after delivery cannot be subject to complaints or refunds.

If you have any questions about our Terms of Use, please contact us via the appropriate "Contact" form